Posts Tagged ‘Social Networking’

Monetizing Twitter

October 30, 2008

Ok, I think this subject has been beaten to death in the past whatever months but I want to throw another idea out there that I am not sure has been thought of.

What if there was a way to Monetize clicking on links from within a Tweet?

One of the hardest thing to do is to get someone’s attention – especially on Twitter.  I only follow 50-60 active users on Twitter and get more than 20 pages of tweets everyday.  I don’t read all of them – can’t.  It would take forever.  On Twitter you are forced to be clever or in a sense “market” their tweets in order to get someone to even read it.  And this is coming from someone with 50-60 active users – what about those people with hundreds if not thousands…

Here are 3 links that appeared in my stream today which exemplify what I am talking about:

@blakespot: Change. That’s what’s up. http://tinyurl.com/59resq about 22 hours ago from TweetDeck

@georgedearing: http://ping.fm/p/PrFjH – This is the crappy part of the trip about 4 hours ago from Ping.fm

@sfsmaus: Bugger all… http://snipr.com/4tqwo about 4 hours ago from digsby

Each of these Tweets was a promotion.  More so than posting it to their Del.icio.us accounts or to FriendFeed etc…. they posted to Twitter because it was something that they wanted to share.

In most cases (these three tweets as examples) I would have never stumbled upon (hee hee) these links and  would have never been subjected to their sites advertising.  Never.  Twitter is a crucial network for sharing information like this and if there was some way to monetize this I think it would help.

At some level most of the early adopters on Twitter – the one’s that are active – are all mavens.  Maybe not like a Blogger is but in a different way.  We are all promoting something – us and how we think and see the world.  In most cases that includes products.

I don’t know how many people I have turned on to Digsby.  I found out about Digsby on Twitter from @tonyk – else I might still be using that other crappy program – Trillian.  Goodness gracious.  So glad.

Maybe if we could track our influence similar to those silly pyramid schemes like Amway and Herbal Life – we could put a dollar sign to it.

Just a thought.

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We Need to Implement a Comments (or Conversations) Microformat

September 26, 2008

Work has already begun to do this (see the Microformats site for more) and infact if you view the source of my WordPress blog (for those posts with comments) you will see that it has already in place.

If you were to think about the Internet like a Librarian thinks about the Library you would go nuts. Not only would the amount of information out there scare you into submission, but you also have to consider the types of information.  If you went into the local library and grabbed an index card from the Microfiche catalog and placed it into the Microfilm catalog the librarian would quickly and quietly escort you to the door and ask you to not return again.

The organization of information by type is just as important as indexing content by topic.

The Conversation
We are now having conversations everywhere.  Some popular places that I have conversations are:

  • Blogs
  • Forums
  • Twitter
  • FriendFeed
  • Facebook
  • SocialMedian

And if you go onto FriendFeed you will see that there are millions of places to have conversations.  Yes, Millions.

Today a friend of mine posted a link on Facebook.  The article outlined how people are being misinformed by mainstream media.  The content of the link prompted a conversation between myself, the user who posted the link and one of his friends.  The new Facebook design allowed us to have this discussion inside each of our News Feed Home pages.  This was great but in about 2 days this conversation will be all but lost and no one outside of our small group will ever be able to offer their opinion or reference the conversation.

A little later on I read a post by Jeremiah Owyang on Twitter asking users to answer the following question

Debate: should the debates continue this Friday? #debatedebate

Being newer to FriendFeed than Jeremiah’s closer friends, I decided that I would reply via Twitter.  After a visit to FriendFeed (which automatically aggregates information from many Social Networking sites like Twitter, Google, Flickr, Blogs etc…) I saw that everyone responded to Jeremiah’s post there.  FriendFeed also provides an easy “comments” section for almost any type of aggregated content.

As conversations move from the traditional Blog Post, Forms and even Twitter – how can we capture that content in a useful way?

Microformats

Are Images Any Different?

If you told the 10 year ago me that I would be able to type text like “American Flag” into a search engine and find all of the images that have something to do with an American Flag, I would have told you were crazy.  In fact, I might have even asked you to quietly leave.

When you think about what an image is – at some level it is a perfect Microformat and provides all the information needed to be fully indexed by most intelligent search engines today.

I think that if we implemented a common Microformat for comments (or conversations) we could begin to track conversations on any platform and treat them like a type of content (or information).  We could then aggregate this content in special search engines.

The result would be a glimpse into the conversations going on at any given time.

The first Social Media enabled Presidential Election

September 26, 2008

In 2004 here was the status of some the now more prominent Social Media sites:

  • Digg – didn’t exist (launched late 2004 December)
  • Reddit – didn’t exist (started in 2005)
  • Propeller.com – didn’t exist (started in 2006 by Netscape now owned by AOL)
  • Slashdot – started in 1997 (this site mostly focused on technology)
  • Treumers – didn’t exist
  • StumbleUpon – didn’t exist
  • SocialMedian – didn’t exist

(thanks for the list)

A New Information Channel

Now with the advent of Social Networking sites like Ning, a whole new era of information distribution has emerged.  A lot of the discussions that I have gotten into lately is about misinformation of the public.  Not the ignorance of the public but the flat out misinformation. In most cases some of these people that are misinformed are downright intelligent.

Take into consideration that although most of the mainstream media floats to the left, there are specific news stations (fox for example) which can also lean to the right. Other than sites like FactCheck.org, most sites are “interpretations” of the information.

The definition of a Social Media on Wikipedia (while it may differ from site to site) is

the use of electronic and Internet tools for the purpose of sharing and discussing information and experiences with other human beings. The term most often refers to activities that integrate technology, social interaction, and the construction of words, pictures, videos and audio. This interaction, and the manner in which information is presented, depends on the varied perspectives and “building” of shared meaning among communities, as people share their stories and experiences.

It is the method of interaction which offers the most interesting change here.  Although there is no guarantee that the use of Social Media will be free of biased information, it presents a single channel comprised of information from both sides of the line.  In addition, the information is presented with collaboration tools (such as comments and forums). Good community action has proven to elevate the conversation beyond one persons opinion or view.  In most cases, the post or article simply introduces an idea or a viewpoint, the conversation which occurs after allows for mediation and fact checking.

SoMe Election 08

It is sites like SoMe (Social Media) Election 08 which drive this point home.  Built on the Social Networking framework of Ning it allows users to post content about the upcoming election.  Any content.  As a member of this site (it’s free by the way) you can post:

  • Photos
  • Videos
  • Blogs
  • Discussions
  • Links
  • Events

You can even chat with other users who happen to visiting the site at the same time.

This particular site focuses heavily on the presence, power and effectiveness of media on the Presidential Election and accepts all viewpoints.  No one person has the power and while it is slow going right now it represents the type of change Social Media can bring.

What a site visitors gains out of this type of interaction is a more well rounded view of the issues (or information).  Not that they aren’t subjected to bias views, but since all views are expressed at once, it is easier to see both sides of the debate – which is required when making a decision.

The "new" Facebook and Product Management

August 20, 2008

As a part-time product manager (and a true fan of products, marketing and advertising in general) – I have to mention the phenomenon that is the “New” Facebook.  Quite frankly, I could give a crap.  Like almost any UI or system – we will adapt and the new users that come after us will not know the difference.  I have gone from Mosaic to Netscape to IE to Firefox – it’s all about change.  So who cares.  facebook_vs_comm

If you are product manager – you should.

There are two main factors which make this switch for Facebook so interesting:

1.) Facebook’s delivery model is similar to that of a SaaS

2.) Facebook presents an interesting collaboration model which allows customer’s voices to be heard (sort of)

Product Management in a SaaS model

Lets take the fist portion of this – SaaS (or Software as a Service).  The “Service” that Facebook provides here is simple – communication.  We can use this platform to communicate easily with people we know and to a certain extent – don’t know.  Applications are making it easy and fun to do things like track our movie and music tastes to posting photos and videos of our latest adventures – all on the same server. 

Which means that when Facebook wants to make a change it is instantaneous – they just post the change.  In traditional software – or non SaaS models (like ours) the change is more gradual and does not effect the entire customer base.  You post a patch or a hot fix – those people affected (or brave enough to try it) download it and the change is made.  Rarely, do you hit more than 20% of your users at a time.

The “New” Facebook was available to anyone by simply adding “new” into their URL like: http://www.NEW.facebook.com.  Although, most people didn’t know this – the changes were visible immediately.  All your friends, their updates, your updates, your applications – instantaneous.  Sweet.

As a product manager of a more traditional software environment I envy the SaaS model.  Deployment on a single platform has these added benefits:

  • Simple delivery model with a known platform
  • Coordinated testing with pre-defined groups (e.g. these users get the new Facebook while these other users get the old)
  • Instant feedback
  • Soft launch
  • Controlled roll-out

There are some other advantages to this type of model but I want to focus on a more important benefit that Facebook has when it comes to Product Management.  User feedback.

Like or not – you CAN NOT please everyone.  I can not repeat that enough.  However, without upgrades designed specifically to address user feedback your product can and will alienate your customer base.

If you search for the term “New Facebook” using the Facebook Search and you click on Groups you will find over 500 groups with that term in its name or description.  Dig through those results and you will find groups like these:

  • People against the New Facebook System (47,294 members)
  • The New Facebook Layout SUCKS! (9,188 members)
  • I HATE the New Facebook (3,683 members)
  • The New Facebook Sucks (2,113 members)
  • I hate the new facebook – change it back! (2,588 members)
  • i HATE THE NEW FACEBOOK (obviously group names are case sensitive) – (2,320 members)
  • The NEW Facebook SUCKKKKSS – Change it BACKKKK (2,233 members)

Managing Customer Feedback

When your customer base becomes contributors – the results are amazing.  These groups don’t mean that new Facebook sucks especially if you compare the size of these groups against the number of facebook users as a whole – more than 60 million active users as of the beginning of 2008 (source).

[As I write this – Facebook is down – hee hee]

However, what you do have is the best collection of user feedback that a Product Manager could ever ask for – without having to lift a finger.  They didn’t have to do anything. Nothing. Nada.

Just build the new software – put it out there so people could see/use it and wait.  Surely digging through the feedback is tough.  The “People against the New Facebook System” has over 1,700 wall posts and 55 Threaded discussions.  Mixed in this garbage of useless responses and posts like “Facebook sucks” and “Bring back the old Facebook” are some truly genuine criticisms like:

Jonathan M. Cajigas wroteon Aug 12, 2008 at 10:57 PM

Since I have no idea how to program anything but an alarm clock, I’m curious if anyone in this group with programming knowledge could comment on the feasibility of writing a Gresemonkey script or Firefox Add-On that would let Firefox users keep using the old Facebook, even after the eventual switch.

Robert Heller (Springfield, MA) replied to Jo’s post on Aug 6, 2008 at 11:16 AM

9) It seems to want a wider browser window. The old facebook fit on my 800 pixel wide browser window (yes, I have a 1024×768 pixel screen and no, I *DON’T* (and won’t) maximize my windows).
10) Seems to want flash player. I don’t have flash player installed and no I *DON’T* want to install flash player — I avoid sites that depend on flash player for navigation. Flash is seriously bad news as fas as I am concerned. If flash player becomes *required* for facebook, I am likely to quit facebook.

Jennifer Hale (Uni. Southampton) wrote on Aug 11, 2008 at 12:43 AM

Since the left hand navigation bar has gone, to get anywhere you have to go back to the home page and start again. I liked the fact that I could just jump from one page to another.
I will have to go back into the new Facebook (sighs and pulls face) just to find and list all the things that are now more awkward to use.
I liked the fact that the page was narrower before. It means you never had a problem viewing the page whatever resolution screen you had. The old Facebook just seemed cleaner and tidier to use. Yes some people’s profiles were so application filled that you couldn’t find the wall to send them a message, but that is their choice. I do have a few applications, but I always ensured that most of them were closed (minimised) or below my wall so people could access it easily.

My only criticism that I can see is that Facebook hasn’t made it public that it is listening to its customers.  I am sure that they have reasons but with all of this feedback (and some of it good) it would be interesting to see some interaction with Facebook Product Managers and/or developers.

Conclusion

The new application framework models (like SaaS) present some interesting benefits for Product Management and customer relations.  Additionally, the social media aspect of Product Management today is an improvement on old style customer relations.

Privacy enabled photo sharing?

July 23, 2008

I have been testing out brightkite lately and I really only get to work with it if I am traveling (which I happen to be doing this week).  I was in Logan today when I saw an interesting site.  A woman traveling with me (someone I did not know) was also traveling with her dog.  She had on a very interesting “Baby Bjorn” style doggie carrier.  One that strapped around her back like a backpack.  I thought it needed to be posted so I took a picture of it and posted.uploading_photos

Immediately, I sent it to brightkite hoping I would get some discussion out of it.  I then received a notice back from brightkite stating that they could not post my picture.  Being that brightkite is a rather new startup (and probably small in size) I thought that it would not be unlikely that my photo was censored  because it was of a picture of someone I did not know (I am surel that the woman would not be happy knowing I took a picture of her and posted it for others to comment on).  I waited a bit and then posted it again – with a different comment which was less descriptive and didn’t lead to any conclusions about my relationship with this woman (or lack there of).  It took.  So clearly, it was a glitch (or was it).

GPS based privacy(automated)

So then I got to thinking about the iPhone (which I do quite a bit) and specifically about the GPS capabilities of the phone.  Many phones have GPS (my BlackJackII for instance does).  But when you put so many people on the same framework (millions of them) you can start to see paths towards mass acceptance and change.

I started thinking about how this situation with the dog lady could be governed better with technology and I came up with this idea:

Phone users taking pictures in public places would be required to register the  capture range for each of their photos/movies and privacy concerned individuals (with GPS enabled phones) could be notified when they may be appearing within a phone.  If the privacy concerned person would be notified when a picture they were in was posted to a public web site.  They would then get a link to that post, and have the ability to “flag” that photo as inappropriate and the original owner would be required to take it down.

Not saying we need to do this – but it might allow those individuals who are concerned about public exposure a means to handle that when they are either  intentionally or accidentally included in a photo posted to a public web site.

How long will your old marketing prowess last?

June 7, 2008

No doubt things are changing – the question is really has it changed?  Did you spend the last 4 (or more) years of your life studying a field that just did a complete flip?  What types of companies are looking for marketing “geniuses” whose college pedigree reads “Graduated 1995”?

I posted this on Twitter a few hours ago and I could not get it out of my head:

“If you are in marketing and you don’t use FaceBook, Twitter, MySpace and/or you don’t blog – get out. The field  will be passing you by soon”

There is still time (I think). When I see companies like the Undercurrent popping up it makes you wonder what value traditional marketing brings now a days.  Undercurrent is hiring “mavens” to spread messages with a virtual interview through a blog post asking you questions like “How would you spread a viral video”.

When I think about this I get scared.  Not because I don’t think that these types of things are cool (because I do) – but because there are a millions of marketing professionals out there who are going to lose their  jobs.

Remember door to door Encyclopedia Salesman (great book about that by Herman Miller – Death of a Salesman). Yeah – if your dad was one of those back in the early 80’s you know what I am about to ask – “Where is he now?”.  Replaced that’s where.

Tree falls in the woods…

How about the “Million Dollar Homepage” – do you remember that?  Here is the significance of that “experiment”- if you did not hear about this before it was posted on CNN, Time Magazine or any other mainstream media – it probably meant that you were already out of the picture.  This is the funny thing about where we are right now – there really will be an “in” and “out” crowd.  The reason this will happen is because there are information flows on the Internet that travel virally and if you aren’t near anyone that catches it (understands it)- you won’t even know it happened. In this case – a tree will fall in the woods and those near it will hear it and unless you talk to them you won’t know.

So when you think about the people that heard about the Million Dollar Homepage through non-traditional networks you begin to see where things are.  Those people have been entrenched in networks where information like this travels and they are essentially 2 years (plus) ahead of you – seriously.  This is how people like Michael Arrington has made his recognition – he is in the know – in an unfathomable way – point in case.

There was a great post today by Jeremiah Owyang which addressed where most corporations are on Social Media.  If you have not come to terms with what Social Media means and you have not come up with a plan to work that into your marketing plans than you better get a move on.  That 20 year old 1st year marketing college grad is suddenly looking a bit more attractive than you.

So for those that don’t have your bearings – here are some terms that your competition are going to be very familiar with shortly:

  • Viral Loop
  • Viral Networks
  • Double Viral Loops

There is still some time – if you hurry.  Good thing this is all documented and you understand the basics.  Good luck.

Automated or Connectimated

May 28, 2008

I guess I am really looking for here is an answer to a question that a lot of people are asking these days.  One that had become all to real to me recently: Is it better to have automated services or people backed services.  I am not talking about Robots doing the work – but more about the real life situations that we get ourselves into where we rely more and more on dysfunctional technology to help us.

Even though, Google is an amazing search engine, it still has it’s faults.  Searches on “Locksmiths in Springfield Ma” returns great results on the front end – it is the intricate details that it cannot.  For instance, if you call all of those results from Google you will soon find out that you are in luck with almost every major car brand except Volkswagen (one of the prices you pay to drive the best car ever made =).

So, unless someone lists on their website (more than half of the Locksmiths in the Springfield, Ma area don’t even have websites) that you specialize in Volkswagens – Google can’t help you.  It is beyond the technology leap – you need some level of human intervention.

If you are tenacious enough however, to continue to search for locksmith’s and you start calling them – most of them will tell you the dealer is the only place (who intern tells you to wait until Tuesday – not good when you are stranded 120 miles from home on Friday before a long vacation weekend) that can make Volkswagen keys.

If you happened to call 24 Hour Locksmiths in West Springfield they would have told you to call A & J Locksmith and when you talked to Johnathon at A & J he would have told you to call and ask for Paul at “Scott’s Locks” in West Hartford – and he would have called Scott (Paul’s partner) who would have called you back 3 hours later to tell you he could do it.  But that only goes for the tenacious few that have nothing better to do than to stare at all of the people having fun at Six Flags while calling every locksmith in Western Massachusetts and Connecticut.

Flashback to earlier today: I was traveling to D.C. to work with a client and arrived early to my hotel in hopes I could get some work done before my 1:30 demo with a prospective client.  During my trip down from the airport (40 minute drive) I contemplated the possibility that the hotel would not have a room ready for me when I arrived at 10:30.  Quite possibly, I would have to find a place to do some work with a descent (cheap – if not free) Internet connection.

Ok – so here is my second scenario for “Connectimated” – I would have liked to have been able to connect with a few people in the area (more than likely people I have never met before) and ask them where a good place would be to get Internet access for a few hours in a quiet place (that was not Starbucks or Borders).  Preferably somewhere where I can get a Dew and sandwich.  My new “Connectimated” service application would essentially ping a bunch of people in the area asking them if they wanted to help an incoming traveler with a service request.

Sites like Mahalo and Spock have begun to challenge the “Automated” response system that is Google.  Each offering services which are either aided or centralized around Human interaction.  These systems are critical because I think that the automated services may never get to point where they can understand true human interaction.  Even Google is testing “User generated content”.  You can see it in search results using Google Maps.

What I see is a combination application like Twitter, Brightkite (or the like) and Mahalo.  A platform with which to communicate on rather than building a platform with all the answers.  A crowdsourcing style approach may be just what we need.

Maybe we are pushing too hard and maybe we need to use systems to be smarter at connecting people who can help each other and not providing the help beyond capabilities.  We live in a complex world and it is unlikely that we will ever teach systems to understand us – truly.  Why try?

I am finally getting what I once thought wis.dm was going to give me

May 27, 2008

I was once a member of the social networking site wis.dm – back before it changed it’s platform from a link sharing format to the current question/answer format.  I wrote about the site a few times and at the beginning was very interested in the content that I had amassed there – and the relationships that I had begun to build.

What I thought was great about the previous format of wis.dm was how easy it was for me to build my own community.  Instead of the masses of communities available in Facebook, you could create “groups” which were essentially “tagged” with topics. When people shared links (similar to what you do in del.icio.us) you could notify your “group” and engage them in conversations.  Since you could create your own groups I likened the experience to a “research group” – similar to those in college around a project or a specific class.

In these “groups” we could share links and add comments and weight responses – with the promise being that I could categorize my community:

– Who in the community knew the most about advertising

– Who had the inside track for latest fads

– Which group member had the best knack for interpreting analytics data

As a specialized group – each with our own goals – we could lean on each other and create a close nit community designed to educate us all – faster and better.

Talking with your community through Social NetworksI have begun using FriendFeed and joined a room (group/community) called “Social Computing Strategist” (thanks Jeremiah).  It is filled with people who want to talk about everything that I want to talk about.  And the nice thing about this – is instead of sharing links we share everything:

  • Messages – directly to the group
  • Blog comments – from any blog that supports “Disqus
  • LinkedIn profiles/changes
  • Posts to Digg
  • Posts to StumbledUpon
  • Heck – Link posts to every linking network known to man
  • Twitter posts
  • Flickr photos
  • Posts to Blogs

With every post (whatever it is) you can add comments.  The information is endless and what you get out of it (in a very chaotic sort of way) is a new way to talk.  A new way to find information.  It is sort of like Mahalo meets Wikipedia with a twist of RSS.  Very interesting.

Happy am I that I know have filled the void left by wis.dm – to bad they did not have the wisdom to see the possibilities with their original platform.

When technology changes rip out your bottom line

May 22, 2008

I was inspired by this great article in the only “paper” magazine that I subscribe to (Fast Company). The article is about the fall of AOL and how their tumble into obscurity was marred by general business mistakes which compounded with the eventual loss of the company’s largest revenue generator (dial-up).

I got a call about a month ago from my first tech employer (small ISP in Rhode Island called NetSense). The president of the company and I still remain in contact – he informed me that he was selling off his last PRI line (used to handle large amounts of dial-up customers). Lucky for him dial-up wasn’t his largest revenue generator (his hosting revenue is king).How will new communication channels effect existing channels?

I then started thinking about some of the other services that we use whose days may be numbered. I came up with one rather interesting service: cell phones.

As I have talked about before (here and here) communication is changing. Not only are the ways in which we communicate (Web, IM, E-mail, etc…) changing the channels in which we communicate are also changing (Blogs, Wiki’s, Facebook, Twitter etc…). I think about the ways in which I communicate with people. More and more of that communication is done digitally. I use IM and Twitter exclusively when I want to ask brief questions or touch more than one person at time.

Additionally, VOIP and software programs like Skype are making strong cases against traditional cell phones. Remember the tustle between Apple and Cisco – it was essentially over “who owned the connection”. Once cell phones started adding Wifi and services like Skype became more and more reliable – a traditional “phone number” and the services that companies like AT&T, Sprint and Verizon offer are becoming less valuable.

What I see happening is you will no longer need to “call” someone or send someone an “e-mail” you will simply say to your device (which will be tethered to the Internet) I want to communicate with Ron. Wherever I am and whatever services I have available (Skype, Twitter, IM etc…) we will be connected. I don’t see anyone needing a single number (except for the people that only have cell phones). Our children will be connected in ways we can only imagine and it won’t be with a phone number.

Don’t get me wrong, I love my cell phone and right now I use it for a lot of my communication. What the article made me think about was this:

If you are a cell phone company today (or an investor in a cell phone company) what you should be doing is learning from AOL’s mistakes and should begin planning for the day when they begin to lose subscribers. Are they going to use their channels to deliver new services so they can keep their subscribers or are people going to be sick of paying $45 for a phone and $50 for connectivity services when they would only really need the $50 service fee to have connectivity for their communication applications.

Noise filter: “On”

May 19, 2008

I have to agree with Robert Scoble on the fact that “I love the noise”.  I am referring to Scobleizer’s post about Noise vs. News and why sites like Google News and Techmeme don’t have any noise:

First, let’s do a little definition of the difference between news and noise. The noise examples were pulled off of Twitter in the past few minutes.

NEWS: tens of thousands dead in China quake.
NOISE: BrianGreene: some pirate is playing old radio nova tapes on 92FM dublin, with old jingles and old ads. adverts for rent a 20″ TV 48p a day (48 pence!)

NEWS: Janitors go on strike.
NOISE: flawlesswalrus: @craigmod Iron Man’s fun times. Enjoy!

NEWS: Facebook blocks Google
NOISE: dmkanter: organizing my igoogle homepage

So, how come services like Twitter and FriendFeed have so much noise? Who likes the noise? Who likes the news?

Again – like news but I love the noise.  The noise on sites like Twitter allow you to make your own news or to read “news” before it happens.  Twitter is really the only place for people to break it open. It is a completely viral process and since it is a new medium it favors those people that can not only interpret the noise but those than can control it.

I have been listening to the noise for a long time – it helped me get into the Internet (which is pretty much filtered noise).  If you could look at all of the information flowing through the Internet at anytime you would first get a wicked headache – but you would then be the smartest person alive – but only if you can handle the noise.

Let’s take a few things that I have posted to Twitter recently:

Following the Star Wars movie up with Lego Star Wars the Complete Saga on the Wii reinforces the use of the force. Training young well I am

To an untrained eye this would seem like noise – clearly – who cares what movies I am watching – there are millions of people out there watching millions of movies every day.

But to a trained eye – this information may be interesting.  Look at this information from a different angle or compare this to what may be a trend.

Take this marketing issue for instance: How do we know that the video games that follow movie stories enhance the movies storyline and improve brand recognition.  Surely if they both make a lot of money you could make an inference but you may not know for real.

If you could comb all of the conversations on Twitter where people talk about movies and video games you could prove the theory.  Additionally, you could engage those users in conversations which will help enforce your theory.

This is the noise – and this is how you read it.  Robert is right – I love this!