The E-mail Post

September 7, 2007

I have been thinking about this a lot and I am sure that I am not going to get this out in one post.  I am however officially fed up with E-mail.  I am so fed up that I am no longer going to refer to it in its supposedly grammatically correct form “E-mail” or “E-Mail” instead it will be called “The ill communicator”(email) for short.  It doesn’t really even deserve a hyphen.

I have been using a couple of other communication devices heavily over the past 6 months to a year:

IM – for both work and pleasure (but actually mostly work)
Text Messaging – mostly with my wife (who actually is quite fond of text messaging now)
Twitter – Ok don’t ask.  If you don’t know … I can’t help
Facebook – this is more of a time sync for me than any of the above
Blog – goodness it’s been a long time since I have been here

I have used Facebook and Twitter to get some feed back on E-mail.  Using the “Questions” application in Facebook I asked the following question:

“What is an appropriate length for an email?”

While I did not get an optimal response (only 2 people answered it) they echoed some of the sentiments that I have.

Too much text in an email equals 2 things:

1.) Delayed Response – if I have to sit and think for more than 20 seconds when I am reading your email then I am probably not going to respond quickly.
2.) No Response – it is quite possible that I may never respond to emails that are more than 2 paragraphs.

One of my friends sent me this link which I thought was interesting:

Rising Email Immunity Leads to Conflict in Email Etiquette

It was actually one of the most poignant Blog posts that I have read in a while.  It talks about the changes that are going on in the world around communication.  How we are soo connected.   I know people that sit on top of their Inbox and “wait” for emails to come in.  They feel like they have completed tasks because they responded to their email.

I spent 45 minutes at 9:45 tonight going through my emails for the day.  It is like extra work, on top of my regular job. When I read that blog post it was like right on.  Many times I think that when I respond to someone’s 4 paragraph email with a sentence that I am being rude.  In my mind there are better devices to have a “conversation” with.  Email should be used for quick things like “Did you get that email I sent” and “Are you going to reply to my email”.

I am not saying that Twitter is the answer, I just think that we are all going to get to the point where email is just not sustainable.

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